Technical Support

Technical Support

Specialists in the repair of laptops and desktop computers. We also repair printers, mobile phones, Apple devices, hard drives, POS systems and peripherals, tablets, 3D printers, and recover data from damaged hard drives. We work with MacBooks, gaming PCs, netbooks, all-in-one systems, laptop and desktop screens, video recording systems, and Windows- and Linux-based servers.

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Preguntas frecuentes

Has your hard drive failed and you don’t have a backup?

At Magic World Informática, we have the tools to recover your data, and we also work with a specialized data recovery lab with a recovery success rate of over 90% for all types of incidents—from logical errors to mechanical failures.

Can a Mac get viruses?

Yes. Like any operating system, there are viruses designed to target different versions of macOS. It’s true that Apple takes security very seriously, but that doesn’t make their systems immune to the many threats that exist today. If you have any concerns about your device, bring it in and we’ll check it for you.

Has your laptop screen been damaged?

Our team will find the exact replacement part for your laptop model. Whenever possible, we will offer both original and compatible options so you can choose the one that suits you best.

Has your computer slowed down?

Te asesoramos sobre las opciones que tienes para actualizarlo y alargar su vida útil, sin sacrificar para ello tu tiempo, tu bolsillo o tu paciencia: desde añadir más memoria RAM, cambiar el disco por uno sólido o más rápido, o actualizar el sistema operativo… consúltanos opciones.

We advise you on the options available to upgrade your computer and extend its lifespan, without wasting your time, money, or patience: from adding more RAM, replacing the drive with a faster or solid-state one, to upgrading the operating system… get in touch to explore your options.

Is your internet connection slow?

Bring us your device. You may have an issue with the network driver, a virus, or malware running on your system that is using your connection without you knowing. We’ll take a look at it.

If this happens on multiple devices, the issue may be with the Wi-Fi access point, the router, or even the quality of the wireless signal in your location due to interference. In that case, an on-site visit would be more advisable.

Do you have other issues with your devices?

We can help! Contact us, explain the issue in detail, and we’ll try to provide a diagnosis and a solution tailored to your needs.

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