Services for individuals
- Setup of new equipment: Assembly and setup of new devices in our workshop, including licensed software installation and data transfer from the old system, etc.
- Computer and laptop repair: Repair of desktops, workstations, laptops, tablets, phones, and peripherals.
- Consulting: Advice on upgrades and improvements for IT equipment.
- Damaged Windows installations: Repair of damaged Windows® installations caused by updates, viruses, drivers, or other issues.
- Network configuration: Setup of routers, switches, and all types of wired and wireless networks.
- Virus removal: Removal of all types of viruses, malware, rootkits, ransomware, etc.
- Operating system installation: Installation and configuration of Windows (10, 8, 7), Linux (Ubuntu, Mint, Fedora…), and macOS (El Capitan, Sierra, High Sierra…).
- Personalized IT support: Tailored support for your IT equipment.
- Workstation optimization: Configuration and optimization of workstations, equipment placement for improved comfort, server access setup, etc.
- Email: Outlook 2016, Outlook 365, Firefox, Mail
- Remote access and teleworking
Copias de Seguridad
Protect your data with backups
Nowadays, documents, images, and application files can be invaluable. That’s why it’s so important to have one or more backup methods in place. Depending on your needs, there are several ways to store backups.
- Removable media (external hard drives, USB drives, SD cards)
- Cloud storage: storing your data on third-party servers that ensure access and recovery (Microsoft OneDrive, Google Drive, etc.)
- Network Attached Storage (NAS): create your own private cloud at home or in the office. It allows you to control access and schedule backups of your devices. There are different NAS configurations depending on your needs—ask us for advice.
Comprehensive protection
Online support
This remote service allows clients to receive IT support without the need for a technician to be physically present on-site. The only requirement is an internet connection. The connection is established through 100% secure software, with encrypted data transmission.
Clients can use this service for any support that does not require physical hardware intervention.
Typical requests for this service include:
- Operating system configuration
- Software setup and configuration
- Driver installation for new hardware (mice, printers, keyboards, phones, etc.)
- Malware and virus removal
- Security advice (antivirus, firewall, backups)
- Diagnosing system slowdowns
- Internet service configuration (port forwarding, DMZ, FTP, etc.)
- Email setup
Remote monitoring: If desired, your system can be equipped with monitoring software to keep both software and hardware under control.
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Tailored Service
We adapt to our clients’ needs as much as possible
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Proactive Approach
We anticipate potential issues and act before they become problems
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Speed
We provide emergency services when needed, so our clients can keep working
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Partners
We are partners with leading manufacturers in the industry
